Posts tagged ‘Community services’

April 11, 2010

Community Partnership Strategy: Neighbourhood Well-being Index

(Updates – July 1, 2011: The NWI is has been re-branded and launched as Wellbeing Toronto. July 29, 2010: This should now be referred to as the Neighbourhood Well-being Indices. Revised by the City researchers.)

Statistics and geography is about to get a whole lot more fun in the City of Toronto. City staff are working to create interactive, flash maps which allow users to explore neighbourhood-level indicators.

This fresh concept of a way to measure the vitality of a neighbourhood has now evolved into a first draft of the Neighbourhood Well-being Index (NWI). The NWI will collect neighbourhood-level information from a broad range of sources, including Statistics Canada demographic data and the City’s own administrative databases.

The NWI  is a new and separate initiative from City of Toronto staff, but it dovetails neatly with Council’s newly adopted Community Partnership Strategy, providing the broad evidence base for the strategy. The NWI also complements the move towards open data initiative, OpenTO, acting as an open data warehouse.

Some of the data to be mapped data is already available, in less friendly formats, through the City’s neighbourhood profiles, the Community Social Data Strategy and TO iMapit. The NWI will enable users to identify key populations groups or services of interest and then produce a user-friendly map of the data.

Several good examples from the U.S.A. give a preview of what the NWI might look like:

  • The New York City website Envisioning Development Toolkit is a friendly tool which compares neighbourhood rent and incomes.
  • California’s Healthy City is a more data-rich site which allows users to map local services and demographics.
  • The Reinvestment Fund’s Policy Map compares a range of data across numerous American cities.

In a sophisticated web-based interface, Toronto residents will be able to select the indicators and identify their own “priority neighbourhoods,” a shift from the current Priority Neighbourhood Areas that were selected using more universal indicators which don’t always match specific local priorities. Service-providers for youth or newcomers or seniors will able to identify the highest need neighbourhoods for each of their own populations.

Two overarching data clusters will be used as measures of a neighbourhood’s wellbeing, allowing a more granular examination of Toronto neighbourhoods. These are

  • Population Characteristics, such as Age, Gender, Language, Ethnicity, Family structure, Income.
  • Human Service Infrastructures, from and about Community Centres, Libraries, Parks, Police Stations, Schools, etc.

The NWI’s ten domains and particular indicators will likely expand as additional neighbourhood-level data becomes available. The first draft is exploring the following areas:

  • Arts, Culture and Heritage: Agency Funding & Grants; Community programs; Neighbourhood-permitted events
  • Civic Engagement and Social Inclusion: Agency Funding & Grants; City Beautification Initiatives; Community Meeting Spaces; Donations; Volunteerism; Voter Participation
  • Economic Security: 211 Calls for Service; Child Care; Community-based Services; Debt Load (excluding mortgages); Local Neighbourhood Employment; Long-term Employment; Social Assistance; Unemployment; Variety of Local Businesses; Wages & Benefits.
  • Education: Community-based Services; Early Development Instrument (EDI); High School Students applications to college/university; High School Drop-out Rates; High School Students passing Ontario Secondary School Literacy Test (OSSLT); Library Circulations
  • Environment: Open Space; Pollution/Toxic sites; Soil conditions
  • Housing: social housing waiting lists; property taxes; affordability (sales); adequacy (standards); rooming houses; Streets-to-Homes placements; Long-term Home Care Services survey; Toronto Community Housing tenant profiles; Homelessness & Hidden Homeless; 211 calls for information; and community based services.
  • Recreation and Leisure: Participants and drop-ins users of parks and recreation programs; waiting lists; facilities capacities
  • Safety: By-law inspections/Standards complaints [although these tend to rise with the income of a neighbourhood]; Calls for EMS; Community-based Services; Crime by major categories; Domestic Violence; Fire Code inspections; Firearms shootings and victims; Fires & Arsons; Grow Ops; Pedestrian & Cyclist Collisions & Injuries; Toronto Community Housing Safety and Incidents;
  • Transportation: Commuting; Public Transit Access; Wheel Trans Use; Traffic volumes. [One potential but unnoted measures is walkability]
  • Personal and Community Health: Birth Outcomes; Communicable Diseases; Community-based Services; Vulnerable Children (with data from Children’s Aids Societies)

Reviewers, both academic and from the community sector, are being asked to review the indicators, help identify priorities for the roll-out, and advise in the creation of an index for each domain.

The hope is that the NWI will be ready to launch in the next 16 – 18 months.

read more »

January 29, 2010

Toronto Community Partnership Strategy: Measuring Community Based Organizations

Do community-based organizations affect the strength of a neighbourhood? The City of Toronto says so.

A new City report argues that community-based organizations allow the municipal government to “extend its service and strategic goals.”

Community organizations are active in almost every area of social, economic, and community life – in health care, education, economic development, social services, employment, training and skills development, financial services, the environment, culture, the arts, recreation, religion, and spiritual pursuits.

In fact, the presence of community organizations across Toronto neighbourhoods is on the verge of being systematically evaluated.

On February 3, the City’s Community Development and Recreation Committee will be examining a newly proposed strategy, the Community Partnership Strategy (CPS).

The CPS would “pilot and assess” a new way of measuring neighbourhoods, and a key part of the strategy will be to map the presence and capacity of local not-for-profit organizations (including faith-based organizations, but not hospitals and schools).

The strategy will start with the measure of access used in the Strong Neighbourhood Taskforce in 2005: % population within 1 km of an appropriate organization. (One kilometre = walking distance)

It’s an easy calculation, but a biased, and therefore faulty, one.

Suburban neighbourhoods are more likely to score as underserved compared to downtown neighbourhoods with more compact and dense populations.

For example, if a suburban has 1,000 residents, of whom only 40%  are near a community organization, 600 people would be unserved. At 40% coverage, the community would be ranked as underserved.

And, if a more densely populated downtown community has 80% of its residents within walking distance of an organization — no matter how small or appropriate those services are—, it looks like it is well-served. However, with a possible population of 10,000, 2,000 people are not getting service.

So which neighbourhood is needier?

The smaller neighbourhood has half the service level of the more populated one (40% compared to 80%).

Yet, the number of unserved residents in downtown neighbourhood (2,000) is twice the entire population in the entire suburban neighbourhood.

A focus on percentages rather than numbers of people explains why neighbourhoods like Parkdale, Regent Park, St. Jamestown and Alexandra Park never were identified as Priority Neighbourhood Areas. By comparison in 2005, they were “overserved.”

The CPS is going to have to do some fast footwork to ensure a more balanced set of measures is used to assess neighbourhoods. And City staff have already indicated they will.

Ground-breaking and insightful thinking has gone into the CPS. It can’t stall here.

read more »

January 8, 2010

Toronto Community Partnership Strategy: Priority Neighbourhood Areas revised

What if we could measure the quality of a neighbourhood — systematically assess what’s missing and what’s in place? How could we use that information to ensure each community was strengthened?

Over the past year, City of Toronto staff and invited community members have worked to develop such a tool: that is the Community Partnership Strategy (CSP) [as described, a year ago, in one of the first posts on this blog]. The new strategy, if adopted when presented in the spring to Council, will allow all of the city’s 140 social planning neighbourhoods to be assessed across a range of domains so that priorities for supporting each neighbourhood can be set.

The City of Toronto set out to develop such a tool because, as Chris Brillinger, Director of Social Policy, explained at the end of November during cross-city consultations, “One weak neighbourhood affects us all.”

And more bluntly, he explained, the CSP will help to address when enough is enough, a question raised by Council members who push back at the seemingly continual call for additional community funding. The adoption of the CSP will allow a more systematic response to that question.

Community agencies are interested in the development of this new strategy because of the way the focus on Priority Neighbourhood Areas (PNAs) has funnelled funding into the 13 city areas since 2005. The PNAs created a rush to funding, as agencies followed the dollars and moved into these admittedly under-served areas. Brillinger reassured the crowd about the scope of this exercise, “Moving services from one part of the city to another is not on.”

As a place-based intervention, the PNAs made sense, leveraging scarce resources to address complex problems. As a long term strategy, PNAs are a recipe for starving the rest of the city — and other areas with high needs.

Under the proposed strategy, “focus neighbourhoods” would be identified according to marginalization of the neighbourhood and its residents, the [lack of] structures in place to support them, and the availability and capacity of local services.

The overall strength of the system would be assessed on the following areas:

  • Community Organizations
  • Community Space
  • Connectedness
  • Reach
  • Adaptability
  • Resources

(In future posts, I’ll look more at each of these areas in more depth.)

By looking at the strengths and weaknesses of every neighbourhood, the new CSP will allow a broader analysis of needs across the city. So, for instance, the areas with the highest unemployment rates or the poorest access to food can be identified, or the top ten neighbourhoods deserving youth programming can be threshed out from the top ten requiring additional seniors’ services. Each of these maps may be different,  but they will allow more targeted programming to be delivered where it’s needed.

read more »

December 29, 2009

Neighbourhood vitality in Toronto's towers

Toronto’s residential towers are flung far across the city’s inner suburbs, tossed over subway lines or sprinkled along ravines and major roadways, further from transit. E R A Architects made the strong case for the renewal of these urban structures, and the City’s (now being re-branded) “Mayor’s Tower Renewal Project” has focused resources on these vertical neighbourhoods.

Wading into the issue soon will be a new United Way Toronto report on housing and neighbourhood vitality, tentatively titled (until the marketers get a hold of it),The Role of Housing in Neighbourhood Vitality: An investigation into the impact of high-rise living on personal well-being and neighbourhood vitality. It will examine the quality of housing in these mainly private marker towers located within the poor neighbourhoods in Toronto’s inner suburbs; it will also measure residents’ satisfaction levels, the impact on health and well-being for themselves and their families, their attachment to the neighbourhood and the experience of various populations groups within this housing stock.

United Way laid the groundwork for this study as part of its Building Strong Neighbourhoods focus. Part of this earlier work was laid out in an exploration of the elements of neighbourhood vitality. That report went so far as to recommend useful data variables which could be drawn from primary and secondary sources.

Scheduled for release sometime in the first half of 2010, the donor-funded report is a rigourous and sweeping undertaking with a total survey interview sample of 2800 tenants and additional focus groups. York University researchers (led by Robert Murdie) are already undertaking to replicate the survey in the Parkdale neighbourhood.

The data collection was completed through the fall with a team of interviewers and 3 field coordinators. Data cleaning and analysis are now underway.

The research is being done in partnership with the

  • Social Housing Services Corporation, looking at the potential of a provincial roll-out
  • Toronto Community Housing, to compare social housing tenants and private market renters
  • Toronto Public Health, to understand the impact of housing on health
  • Ministry of Municipal Affairs and Housing, to inform the new provincial housing strategy
  • City of Toronto, to create a a baseline of knowledge and also test the limitations of the complaints process, and
  • Apartment Association of Greater Toronto, who has provided access to private market rental stock.
July 7, 2009

A distinction between houses and homes

WoodGreen is hosting a South African delegation from a sister community agency this month, and the discussions are rich. There is much we share in common, but much also to learn from each other.

For instance, today, we watched a documentary on the Tent City residents. Over lunch, a guest confessed that he kept thinking how, in South Africa, 4 million people face this same tenuous housing situation. He complimented the sturdiness of the erected structures, but agreed that Canadian winters were a motivation for additional reinforcement. We also talked about the good work of people like Josie Adler, who recently visited Toronto and spoke to the Toronto Neighbourhood Research Network, and who works to make Hillbrow a Neighbourhood reclaiming community, building by hijacked building.

The most valuable story around community–building was how entire neighbourhoods, for 40—50,000 people had sprung up in the 1990’s building spree, with a only single school or community centre to serve new residents. As a Minister of Housing described it afterwards, government had concentrated mistakenly on building houses, rather than homes. To fix this, the Ministry of Housing was given a broader mandate and renamed the Ministry of Human Settlement.

July 1, 2009

Toronto swimming pools: Class in session

One of the strongest arguments put forward to save the school pools in the TDSB has been the issue of equitable access to a public resource. Or as the headline on the Globe and Mail article by Margaret Atwood put it, without pools, “Rich kids swim. Poor kids sink.

Critics have groused because swimming pools seem a unjustified demand on the public purse for a perk which many school boards outside Toronto do not enjoy.

However, the argument goes, school pools allow students who don’t have access to summer cottages and camp to learn a basic survival skills.

It’s a debating point that has held some sway. Last week, the TDSB voted to save twenty pools, and to put 13 more on hold while the schools look for further support. Seven pools will be closed. [Declaration of potential conflict of interest: A pool will be closing at a high school which my son will be attending next year.]

Given the relentless cuts over the years, the news came as somewhat of a relief.

A closer look, though, at the pools which have been saved gives some credence to the “pools as perks for the already privileged” argument.

The list of saved pools (Forest Hill, Lawrence Park and Humberside, among others) are in some of the toniest parts of Toronto. Similarly, the list of closing pools (Bickford Centre, Central Commerce and Parkdale among others) are in poorer neighbourhoods. Such anecdotal evidence requires a closer examination.

Using these schools’ ranks on the TDSB’s Learning Opportunity Index lets us see who has won this fight. The Learning Opportunity Index uses student-level data to rank schools according to their socioeconomic bracket. The Stats Can taxfiler data measures include the percentage of students below the Low Income Measure and the percentage of families on social assistance. The higher on the Index a school is, the more rich student population is.

A rough analysis, breaking the schools into upper, middle and lower tiers shows that schools in richer neighbourhoods are the ones being saved.

Of the 20 pools which have been saved:

  • 12 [60%] of the school pools (8 high schools and 4 elementary pools) are in the top third of the LOI (i.e. the schools with the richest students)
  • 6 [30%] of the saved pools are in “middle-class” high schools, and
  • 2 [10%] of the pools which will remain open, in high schools, are in the bottom third (the neediest schools).

Comparatively, looking at the 20 pools that are still threatened or being closed, poorer schools fared worse:

  • 2 elementary school in the upper tier have a pool being put on hold.
  • 8 pools in middle tier schoolsface a threat
    • 4 closed;
    • 4 threatened (3 high schools + 1 elementary)
  • 10 pools in the poorest tier are under threat
    • 3 closed (2 high schools + Bickford Centre);
    • 7 threatened (5 high schools + 2 elementary)

Troubling, indeed.

The sample skews in favour of schools in more well-heeled neighbourhoods, but this may be a result of a “sampling error.” Perhaps more of the  pools are simply located in richer schools and so, by saving them, more “rich pools” will be saved.

So, there’s another way to examine this.

Let’s look at the number of pools saved against the number of pools threatened in each of these three income tiers. If these numbers are disproportionate then we may have evidence of a systemic problem of classism.

Sadly, these numbers tell the same biased story.

  • In the top tier, 14 pools were threatened. 12 are being saved, or six-sevenths of them (86%).
  • In the middle tier of schools, 14 pools were threatened. 7 of them are being saved (or half).
  • In the bottom tier, the poorest schools, 2 pools have been saved of the threatened 11  + the unranked Bickford Centre for Adult Students & Continuing Education. (So one in six or 17% of these pools which serve poorer students has been saved.)

Also worth noting is that the only 4 pools in elementary schools which are being saved are all in the top bracket.  However, two “top tier” elementary school have been put on hold, as have six other elementary schools, all in the middle or bottom tier.

It’s a pretty damning picture. “Higher class” pools are five times as likely to be saved as pools in the poorest schools and twice as likely to be saved as pools in the middle tier.

How can this be so?

Part of the way this has fallen out may well be because one of the key criteria used to determine whether a pool would be saved, that is whether it could “generate sufficient revenue to offset operating costs.” Pools which serve richer populations are probably more likely to be able to do so. It was a sound decision — without the further vetting needed to assure it was an equitable one.

There’s no maliciousness here, but no one asked the question, so we have created further inequalities along class lines.

If our public education system is to meet its stated ideal of leveling the playing field for all students, another look at this decision must be taken. Rich kids are swimming, and the poor ones aren’t.

For list of school pools and their status, see more.

read more »

June 5, 2009

Crime and social cohesion in Toronto neighbourhoods

Neighbourhood social cohesion has gotten some recent media attention in Toronto.

Presenting recently at 2009 Canadian Association of Geographers, Ryerson professor Sarah Thompson caught the attention of the National Post.

Co-author with Professor Rosemary Gartner, they have been able to map out “The spatial distribution of homicide in Toronto’s neighborhoods, 1988 – 2003” and to do some preliminary analysis on the difference between high homicide and low homicide neighbourhoods.

“Measures of neighborhood-level socio-economic disadvantage and the proportion of residents who were young males were the most consistent correlates of neighbourhood-level homicide counts,” according to their research.

At this point, more analysis is needed, however speculation on other reasons for the differences includes the level of community services available locally and the social cohesion in the neighbourhood.  It’s an exciting start.

United Ways Toronto and Peel are also bringing some attention to the issue of social cohesion. They’ve invited Garland Yates, a Senior Associate at the Annie E. Casey Foundation, to speak at their Annual General Meetings. He has been working with the United Way Toronto’s resident engagement project, Action for Neighbourhood Change, for the past three years.

CBC Metro Morning’s Andy Barrie interviewed him this week while he was in town. (The man does not mind getting up early when he travels, three mornings in a row.)

When pushed by Barry to move past the platitudes of “facilitating” and “enabling” and to explain what could be done to strengthen social networks, Yates rose to the challenge, explaining the messy and unorganized ways that social networks function and social cohesion builds:

“First of all…social networks are pretty organic…I remember when growing up my mother and others would do things for each other, like each other’s hair.

“I don’t think it is necessarily about creating [social networks], and we have to be careful, as well, not to overprofessionalize them.

“Where there are natural tendencies of people to relate and interact with each other…that relate to welfare and improvement of the neighbourhood, we ought to just encourage them.

“A kind of simplistic way of putting it is, is that if we have resources we should invest those resources in activities that get people to interact and not necessarily in a program structure.”

CBC Metro Morning, June 3, 2009

Upon reflection, the implications of both these presentations call for further exploration of the role of community agencies in the strengthening of neighbourhoods. Community service agencies formalize the supports that used to have to be provided by social networks, yet, in our complex, densely-populated communities, neither can replace the other.

And speaking of the The National Post, it’s doing some great Toronto-focused profiles of the city:

  • A series since the beginning of May, Peter Kuitenbrouwer’s Walk Across Toronto has focused on the wide range of neighbourhoods outside the downtown (and predictable, as he terms it) city core.
  • A weekly series called Toronto, A to Z, profiling interesting corners of the city. They are up to the letter M now.
  • 95 (and counting) separate profiles entitled My Toronto by “famous” sons and daughters of the city.

read more »

March 5, 2009

Are hospital visitors targeted for parking violations, or are we just negligent roadhogs?

My parents go to the hospital so frequently that the last time I escorted them, they carefully coached me in how to avoid getting a parking ticket. It’s energy well-spent, given the frequency with which parking tickets are handed out around hospitals from York region, to Ottawa, from Newfoundland to Australia.

Whether you are visiting, attending a doctor’s appointment, or rushing there for an emergency, parking tickets are a common part of the hospital experience, along with high parking fees, shortages of spots, and meters which expire in short intervals.

A recent piece in the Toronto Star highlighted how frequently hospitals visitors are stung by the green hornets here in Toronto. The streets around hospital made up half of the top ten sites for parking tickets in 2007. The Ottawa Citizen found similar patterns in their examination of the issue in 2007. The Vancouver Sun also found the same, to a lesser degree.

It’s the sort of thing that drives people crazy, filling Bulletin Boards and other blogs (see here for a hilarious list of the ten worst parking tickets ever issued).

Some places in the world are trying to find a solution. Scotland now offers free parking at most of its hospitals, and Wales is considering the same, while recognizing the complexity of such an endeavor, and wondering how to discourage “freeloaders” without setting up another expensive bureaucratic layer.

Some argue, perhaps fairly, that if you own a car, you need to take responsibility for it. Residents who live near hospitals have to put up with slackers on a daily basis. It must grow tiresome.

However, hospitals are one of the likeliest places in the city where some administrative discretion should be used. People attending hospitals are often ill, or escorting those who are, and they have little control over the sorts of delays they may face once inside.

I have my bias in answer to the question: I remember a sweet and random act of parking kindness  I received at my local hospital once, when I raced, daughter in my arms, son at my side, into the emergency room. When we left, all safe a few hours later, I realized that I had parked by the entrance and not even noticed the meter by my car. But there sat my car ticket-less.

Someone had put some money into the meter.

read more »

January 26, 2009

Local school reviews: The problem of declining enrollment, pt. 1

Our local school is undergoing a Local Accommodation Review, one of those bureaucratic phrases which raises the specter of school closings. It’s the sort of thing, not long ago, during the Harris years, which would have brought parents out in swarms.  It passed nearly unnoticed last week at a school board sub-committee meeting.

Of course, there are fewer of us to notice now. When my high-school-aged daughter started school there, enrollment was twice what it is now.

Neighbourhood demographics have shifted, and homes which housed one or more families in apartments now house singles, childless couples or smaller families. Babies are still being born into the neighbourhood, however our homes are now considered “starter” homes, with a large homes in the neighbourhood have three bedrooms. By the time the babies are ready for school, new siblings have arrived, and families move away.

Most schools around the province are seeing declining enrollments. Birthrates are down everywhere. The only schools left with portables are “receiver” communities, where Canadian newcomers are settling or where new (and bigger) housing is being built.

Declining enrollment continues to hurt the idea of neighbourhood schools. The Liberals have yet to substantially change the funding formula, which is still driven by the number of students enrolled in a school board.

Year over year,  school boards have had to continue to cut back as their revenues dropped, even while some of their costs remained the same or grown: fixed costs such as a full-time secretary or janitor or rising costs such as energy and maintenance of older buildings. And it has meant that school are undergoing Local Accommodation Reviews.

What this calls for is creativity and the willingness to look at new ways of managing these resources which sit at the centre of every city neighbourhood. But perhaps what it also means is that government, school boards and communities will demonstrate a willingness to take some risks to preserve the idea of local schools.

More on these solutions to come….

December 16, 2008

The Underestimated Role of Community Based Agencies

Community-based agencies have gotten short shrift in recent Ontario government reports. Community agencies are almost invisible in  the Roots of Violence and Poverty Reduction Strategy reports.  Yet, they should be central to any policy solution.

Provincial (and national) governments need to make the same adjustment that has been made on international stage over the past decades. Development aid used to be flowed between governments; but from the 1970s onwards, non-government organizations were recognized as being a more capable, effective and responsive means to respond to human need. When given the resources, NGOs are more nimble and able to provide what is needed on the ground. This truism has not been recognized at the local level.

If, as one academic defined it, social disorganization is “the inability of a neighborhood to solve its problems together,” community agencies act as a counterforce to social disorder. In sum, community-based agencies sit at the centre of what creates “good” neighbourhoods and therefore healthier populations. That is they provide

o Common physical space (third place),

o Community services, to meet need, and

o Social networking, and therefore civic engagement, opportunities.

The first element is about the value of community-based organizations in the provision of community space, the evolution of the idea of “third place,” spaces outside private homes and workplaces, where community connections can develop. Community agencies provide this – with no or little fees.  All the Social Determinants of Health debates discuss the importance of social belonging and community connections, fostered through interactions with those around us.

Community agencies are defined, most commonly, through the second element, that is community programs. It also is the source of almost all funding.

However, I want to flag another research vein which has emerged around the third element they contribute.

Some recent research from Harvard Professor Robert Sampson (who co-developed the idea of collective efficacy) is finding:

“that dense social ties, group memberships, and neighborly exchange do not predict a greater propensity for collective action at the community level in the city of Chicago. The density of community nonprofit organizations matters instead [emphasis added], suggesting that declines in many forms of traditional social capital may not be as consequential for civic capacity as commonly thought.”

Community-based organizations are qualitatively different, he argues, in part, because they are tied to the public good more than to private interests (such as those found in resident associations, faith groups or bowling leagues).

See Sampson’s groundbreaking study for more details. Because of the breadth of the analysis and the innovative theory development, this is, if I can be “un-academic” for a minute, such a good study

In 2005, the Strong Neighbourhoods Taskforce grappled with the idea of a “neighbourhood effect” when it identified priority neighbourhoods which had low levels of community infrastructures. This gap analysis made sense at that point, as a counterbalance, because so much of the focus had been on social need. However, Sampson’s research underscores a different understanding of how neighbourhoods work: neighbourhoods with low levels of community infrastructure are the poorer precisely because they lack social service structures. If a lack of community structures results in more isolation and deprivation, any remedy has to involve creating and supporting these same structures.

Support for community-based agencies must be explicit in any policy solution. So, why isn’t it explicit?

Community agencies are being left out because they are seen as a means rather than an end.

That’s a serious underestimation.